Refund and Return Policy for Conarnie 

Effective Date: April 9, 2025

At Conarnie Tech Store, we strive to ensure that every customer is satisfied with their purchase. If you’re not completely happy with your product, our Refund and Return Policy provides you with clear and easy steps to return or exchange your item.

1. Return Eligibility
To be eligible for a return, the following conditions must be met:

  • The item must be returned within 30 days from the date of purchase.

  • The product must be unused, in original packaging, and in the same condition you received it.

  • The product must be accompanied by a receipt or proof of purchase.

2. Non-Returnable Items
Certain items cannot be returned, including:

  • Products that have been opened or used (e.g., headphones, personal care items, and software).

  • Custom-made or personalized items.

  • Gift cards.

3. How to Return an Item
To initiate a return:

  • Contact us at info@conarnie.com within 30 days of your purchase, providing your order number and reason for the return.

  • We will guide you through the process and provide a return shipping label if necessary.

4. Refund Process
Once we receive your returned product, we will inspect it to ensure it meets our return criteria. If your return is approved:

  • A refund will be issued to the original payment method.

  • Please allow up to 10 business days for the refund to be processed and reflected in your account.

5. Return Shipping Costs

  • If the product is being returned due to damage, defect, or an error on our part, return shipping costs will be covered by Conarnie Tech Store.

  • If you are returning the product for any other reason, you will be responsible for the return shipping fees.

6. Exchanges
If you wish to exchange a product for a different one, please follow the return process and place a new order for the replacement item.

7. Damaged or Defective Products
If your product arrives damaged or defective:

  • Contact us within 7 days of receiving your order.

  • We will offer a full refund or exchange, and return shipping will be covered.

8. Late Returns
Unfortunately, returns requested after the 30-day period cannot be processed for a refund or exchange.

9. Contact Us
If you have any questions about your return, refund, or exchange, please feel free to reach out to us:

Conarnie Tech Store
314 Tillson Rd, Monmouth, Maine
Phone: (207) 933-4280
Email: info@conarnie.com

Thank you for choosing Conarnie Tech Store. We appreciate your business and aim to provide a smooth and satisfactory return process for you.