Sales Policy
Effective Date: January 4, 2025
Welcome to Conarnie! We are pleased to offer you a variety of high-quality electronic products, designed to meet your needs. Please read our Sales Policy carefully to understand our sales terms and conditions. By purchasing from Conarnie, you agree to comply with the terms outlined below.
1. Overview
Conarnie Electronics is dedicated to providing exceptional customer service and a smooth shopping experience. This Sales Policy governs the sale of products on our website, https://conarnie.com, and applies to all transactions, including online orders, product purchases, and related services.
2. Product Availability and Pricing
2.1 Product Availability
While we strive to maintain accurate stock levels on our website, availability of products is subject to change. If an item you ordered is out of stock or unavailable, we will notify you promptly and offer alternative solutions, such as backordering, substitution, or cancellation of your order.
2.2 Pricing
All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. We make every effort to ensure our pricing is accurate, but in the event of a pricing error, we reserve the right to correct the price before processing your order. If there is a discrepancy between the price shown and the correct price, we will contact you for approval before completing your order.
Additionally, product prices may vary based on promotions, discounts, or sales events, and some items may be subject to taxes and shipping charges.
2.3 Sales Tax
Sales tax will be added to your order based on the shipping address, as required by law. The applicable sales tax will be displayed during checkout, and you will be informed of the total cost, including tax, before confirming your purchase.
3. Order Process
3.1 How to Place an Order
To place an order, follow these steps:
- Browse through our website and add items to your shopping cart.
- Review your cart and ensure the correct items, sizes, and quantities are selected.
- Proceed to checkout, where you will enter your shipping address and payment details.
- Confirm and submit your order.
- You will receive an order confirmation email containing your order details.
3.2 Order Confirmation
Once your order is successfully placed, you will receive an email confirmation that includes your order number, product details, and estimated delivery date. If any issues arise with your order, such as product availability or payment authorization, we will notify you immediately.
3.3 Order Cancellation
Once your order has been submitted, we begin processing it quickly. However, if you wish to cancel your order, you must contact us as soon as possible. We can only cancel orders that have not been shipped yet. Once an order has been shipped, we cannot cancel it, but you may return it in accordance with our Return and Refund Policy.
4. Payment Methods
We accept various payment methods to make your shopping experience as convenient as possible, including:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay (where applicable)
- Gift Cards (if available)
- Other Payment Methods: Additional payment options may be available depending on your location.
Payment is processed securely via our trusted payment gateway. For security reasons, we do not store any of your payment information on our site.
5. Shipping and Delivery
5.1 Shipping Methods and Fees
We offer multiple shipping options to meet your needs, including standard, expedited, and express delivery. Shipping fees depend on the size, weight, and destination of the items in your order. You will see the available shipping options and associated costs during the checkout process.
- Domestic Shipping: Orders shipped within the United States typically arrive within 5-7 business days, depending on your location and the shipping method selected.
- International Shipping: We offer international shipping to select countries. International shipping fees and delivery times vary based on the destination.
5.2 Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order status directly through the courier’s website using the provided tracking number.
5.3 Shipping Delays
While we make every effort to ensure timely delivery, shipping times may vary due to unforeseen circumstances such as weather conditions, high demand during holidays, or issues with the courier. We are not responsible for delays caused by third-party shipping carriers.
6. Warranty and Product Support
6.1 Manufacturer Warranty
Most products sold on our website come with a manufacturer warranty. The length and terms of the warranty will vary depending on the product. For warranty-related inquiries, please refer to the product’s documentation or contact our customer service team for assistance.
6.2 Extended Warranty
If available, we offer extended warranties for select products at an additional cost. These warranties provide additional coverage beyond the manufacturer’s warranty and may cover repairs, parts replacement, or accidental damage.
6.3 Customer Support
If you encounter any issues with a product, our customer service team is available to assist you. Please contact us at info@conarnie.com or call (207) 933-4280.
7. Return and Refunds
For information on our return and refund process, please refer to our Refund and Returns Policy. We accept returns and exchanges for most items within 30 days of purchase, provided they meet the criteria outlined in our policy.
8. Discounts and Promotions
8.1 Promotional Codes
From time to time, we may offer discount codes or special promotions that provide discounts on certain products or categories. These promotional codes can be entered during checkout for instant savings. Please note that promotions and discount codes cannot be combined with other offers unless specified.
8.2 Seasonal Sales
Conarnie periodically offers seasonal sales, which may feature discounted products or limited-time offers. These sales will be announced on our website and via email newsletters. Be sure to sign up for our newsletter to receive updates on upcoming promotions and sales events.
9. Limitations of Liability
To the fullest extent permitted by law, Conarnie is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website. Our liability is limited to the purchase price of the product or service in question.
10. Changes to This Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our sales terms and conditions.
11. Contact Us
If you have any questions regarding our Sales Policy, please feel free to contact our Customer Service Team:
- Email: info@conarnie.com
- Phone: (207) 933-4280
- Address: 314 Tillson Rd, Monmouth, Maine
For more information or to view our products, please visit our website: https://conarnie.com.